Privacy Policy
1. What Data We Collect
We collect the following data:
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Account Data: Name, email, username, profile picture.
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Location Data: GPS location for event navigation and recommendations.
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Usage Data: App interactions, preferences, and activity logs.
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Messaging Data: Stored for 12 months for security and moderation.
2. How We Use Your Data
We use collected data to:
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Provide event navigation and recommendations.
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Enable community interactions and messaging.
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Improve app security and performance.
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Ensure compliance with laws and safety policies.
3. Data Retention Policy
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Account data: Retained while active, deleted after 24 months of inactivity.
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Location data: Stored for 6 months, then anonymised.
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Messages: Retained for 12 months for moderation.
4. Third-Party Data Sharing
We do not sell your personal data. We may share it with:
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Service Providers: Hosting, analytics, customer support.
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Third-Party Integrations: Google Maps, Apple Maps, login providers.
5. User Rights (GDPR & Australian Privacy Act 1988 Compliance)
You have the right to:
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Access your data.
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Correct inaccuracies.
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Request deletion of your account.
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Opt out of targeted data processing.
6. Security Measures
We implement encryption, firewalls, and access controls to protect data.
7. Notifiable Data Breaches (NDB) Scheme Compliance
If a data breach occurs, we will:
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Assess the impact.
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Notify affected users.
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Report it to authorities if required.
8. Cookies and Tracking
We use cookies to:
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Store login sessions.
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Personalise recommendations.
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Analyse app usage.
9. Location Data Handling & Opt-Out
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Users can disable location tracking, but some features may not function properly.
10. Children’s Privacy
TorqueBase is not for users under 16.
11. Business Transfers
If TorqueBase is acquired, user data may be transferred to the new owner.
12. Updates to Privacy Policy
We may update this Privacy Policy. Continued use constitutes acceptance of changes.
13. Contact Us
For privacy inquiries, contact admin@torquebase.com